1. General Information

• All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.
• We ship to all major locations across India. Orders are processed from our office in Dehradun, Uttarakhand.

2. Shipping Locations

• We currently ship only within India. We do not offer international shipping at this time.

3. Shipping Times

• Orders are typically processed within 1-2 business days.
• Once your order has been processed, the estimated delivery time is 5-7 business days, depending on your location.
• Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, remote locations, or courier delays.

4. Shipping Charges

• Shipping charges are calculated based on the weight of your order and the delivery location. The charges will be displayed at checkout before you complete your order.
• We offer free shipping on orders above ₹10,000.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your delivery.

6. Damaged Items in Transport

• If there is any damage to the packaging on delivery, please contact us immediately at enqurie@dreamworldmattress.com or +91-9258318394.

7. Cancellations and Changes

• Orders can be cancelled or modified within 24 hours of placing them. After this period, cancellations or changes may not be possible as the order may already be in processing or shipped.

8. Contact Us

• If you have any questions about the shipping of your order, please contact us at:

  Dream World Mattress
  Chandrabani
  Dehradun, Uttarakhand
  +91-9258318394
  enqurie@dreamworldmattress.com